Celebrating our commitment to being Neurodiversity Smart

Cadent is proud to have been awarded Neurodiversity Smart - Committed status for the way we support our neurodiverse colleagues and customers. The recognition is from Lexxic, leaders in the field of neurodiversity inclusion.

Championed by the Thrive! employee community, the accreditation has supported Cadent to evaluate how neuro-inclusive we are across the whole business, celebrating excellence, and supporting us to create a roadmap for future development and improvement.

A place to bring your authentic self to work

Dan Forth, People Director, said: “I’m delighted that Cadent has received the Neurodiversity Smart accreditation from Lexxic.

"We’ve been working hard, in partnership with the Thrive! community, to make adjustments and enhancements to the way we support our colleagues with neurodiverse conditions.

"Cadent is a place where we can all bring our authentic selves to work and be recognised and supported as individuals to succeed.

"This is an exciting further step towards being an inclusive and welcoming place to work, attracting people with diverse backgrounds, which represent the communities we serve.”

A small working group, from business functions around Cadent and the Thrive! community, compiled a wealth of evidence for the self-assessment, which impressed the team at Lexxic.

The intensive assessment process looked at life at Cadent, auditing our internal processes, policies, adjustments offered to our people, the working environment, our procurement and suppliers, communications, leadership, culture, and much more.

Su Greatrex, Co-Chair of the Thrive! Community said: “Completing the self-assessment was really interesting, the questions were so helpful and made us look beyond the obvious. It was very thought-provoking and generated some great conversations."

Making a difference with our employee-led community

Su added: “There are areas where we can improve and areas where we unexpectedly found pockets of great focus. The really humbling part for us as individuals completing the assessment was discovering areas in the business where we have already made a difference with our employee community for disability, Thrive!.

“I’m very proud that we have already achieved Committed status and we’re beginning our journey to becoming a Neurodiversity Smart Champion employer. This is an exciting next step to becoming a neuro-inclusive place to work."

As part of the accreditation process, the experts at Lexxic will now work with us to share recommendations for how to enhance what we’re already doing, and build an action plan to generate creative solutions to areas where we can improve.


Cadent is the UK’s largest gas distribution network with a 200-year legacy.  We are in a unique position to build on strong foundations whilst encouraging the curiosity to think differently and the courage to embrace change.  Day to day we continue to operate, maintain and innovate the UK’s largest gas network, transporting gas safely and protecting people in an emergency.   Our skilled engineers and specialists remain committed to the communities we serve, working day and night to ensure gas reaches 11 million homes from Cumbria to North London and the Welsh Borders to East Anglia, to keep your energy flowing. 

Future of Gas: Here at Cadent we support the Government’s plans to reach Net Zero by 2050. That means we’re backing the introduction of hydrogen as a low carbon alternative to natural gas for the future. We know people love the controllability of gas and, with our network already in place, it makes sense to switch to the lower carbon alternative offered by hydrogen, which we believe can keep homes and businesses warm for generations to come.

Cadent manages the national gas emergency service free phone line on behalf of the gas industry - 0800 111 999*

Cadent Gas Ltd is owned by a consortium of global investors.

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