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    Awards and Recognition

    Our projects and people are often recognised by industry awards for their successes and for going above regulatory requirements.

    This allows us to celebrate our achievements whilst benchmarking best practice and managing continuous improvement.

    Here’s some of the awards we have been awarded recently:

    Quick links

    2026

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    Water Industry Awards
    • Customer Initiative of the Year - for our Collaborative Streetworks scheme with Network Plus, United Utilities and PGL Pipelines Ltd.
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    IGEM Gas Industry Awards 2026
    • Special recognition: Howard Forster, Chief Operating Officer.
    • Safety: Trailblazing a safety-first culture.
    • Early Career Achievement: Harveen Matharu, Senior Pipeline Engineer.
    • Engineer of the year: Danny Cheatham, Senior Integrity Engineer.
    • Net Zero Innovation: The intelligent gas grid - together with Utonomy, DNV, National Gas, SGN, Northern Gas Networks and Wales and West Utilities.
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    Fleet News Awards
    • Most improved fleet operator – recognising a complete restructure of the Cadent fleet, which has resulted in significant improvements across all key performance indicators.
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    Great British Workplace Wellbeing Awards
    • Risk Management award - recognising our approach to health, wellbeing and occupational safety.
    • Recognising our risk‑based, data‑driven approach, and how we use employee insights, health assessments and role‑specific hazard reviews to keep our colleagues Safe+Well.
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    2025

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    This Can Happen Global Awards
    • Best Financial Wellbeing Programme - Reward, Pensions, Wellbeing, and Communications teams  
    • For holistically supporting our colleagues wellbeing and embedding a culture of care,  as an ongoing commitment.
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    Fertility Friendly Employer Awards
    • Fertility Ally/Champion Award – Liz Brand, Cadent.
    • Employee Resource Group of the Year – Fertility Matters at Cadent (FMAC).
    • Highly Commended: Fertility Friendly Employer of the Year – Cadent.
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    Midland Finance Awards
    • Transactional Finance Team of the year – Cadent Finance team.
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    IGEM Gas Industry Awards
    • Customer Service Award – Services Beyond the Meter
    • Early Career Achievement – Daniel Mee, Principal Integrity Engineer - for his work on working safely projects.
    • Project of the year – Advanced leak reduction transformation with Picarro and Picarro ALD Technology.
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    Energy & Utility Skills Conference and Awards
    • Apprentice of the Year - Zameer Samit, an apprentice in the London Network, won this award for his adaptability in a digital learning environment. The judges praised his courage and perseverance in the face of challenges.
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    2024

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    IGEM Gas Industry Awards
    • Project of the Year - Centres for Warmth
    • Large Company of the Year - Cadent 
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    Utility Week Awards
    • Cost of Living Award - Cadent and Cadent Foundation as a ‘Force for good’
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    UK National Contact Centres Awards
    • Change Maker – Dan Edwards (Head of Customer Centre Operations)
    • Customer Centre Leadership Team of the Year – National Gas Emergency Service
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    Third Sector Business Charity Awards
    • Consortium Award – Centres for Warmth
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    UK CX Awards
    • Best Business Change and Transformation
    • Best Employee Experience - Large Company
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    Energy and Skills Utilities Awards
    • Attraction & Recruitment Campaign - Careers Team
    • Best Employer - Cadent
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    Considerate Contractor Streetworks Scheme (CCSS) - City of London Awards
    • Gold Award
    • Communications Award
    • Innovation Award
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