Reports and Publications

Our Values

Always Doing the Right Thing 2022

Anti Bribery and Corruption Policy 2021

Health and Safety Policy 2019

Personal Information on Employees and Contractors 2017

Speaking Up Policy 2020

Supplier Code of Conduct

Website Acceptable Use Policy

Our Performance

2024

Our Strategic Performance Overview 2024

RRP Cadent East of England 2024

RRP Cadent London 2024

RRP Cadent North West 2024

RRP Cadent West Midlands 2024

2023

Our Strategic Performance Overview 2023

RRP Cadent East of England 2023

RRP Cadent London 2023

RRP Cadent North West 2023

RRP Cadent West Midlands 2023

2022

Our Strategic Performance Overview 2022

RRP Cadent East of England 2022

RRP Cadent London 2022

RRP Cadent North West 2022

RRP Cadent West Midlands 2022

2021

Cadent Customer Bill Breakdown 2021

Strategic Performance Overview 2021

RRP Cadent East of England 2021

RRP Cadent London 2021

RRP Cadent North West 2021

RRP Cadent West Midlands 2021

2020

Cadent Customer Bill Breakdown 2020

Strategic Performance Overview 2020

RRP Cadent East of England 2020

RRP Cadent London 2019-20

RRP Cadent North West 2020

RRP Cadent West Midlands 2020

2019

Cadent Customer Bill Breakdown 2019

Strategic Performance Overview 2019

RRP Cadent East of England 2019

RRP Cadent London 2019

RRP Cadent North West 2019

RRP Cadent West Midlands 2019

2018

Cadent Customer Bill Breakdown 2018

Strategic Performance Overview 2018

RRP Cadent West Midlands 2018

RRP Cadent North West 2018

RRP Cadent London 2018

Our Performance in 2018

RRP Cadent East of England 2018

2017

RRP Cadent London 2017

RRP Cadent North West 2017

RRP Cadent West Midlands 2017

Cadent Gas Ltd Annual Report and Accounts 2023_24

Annual Report and Accounts 2022/23

View our investor relations reports

Regulatory Accounting Statements 2017/18

Regulatory Accounting Statements 2016/17

Annual Business Separation Compliance Report 2018

2024

Regulatory Finance Performance Reporting (RFPR) Commentary 2024

Cadent EoE Adjusted RFPR 2024

Cadent EoE RFPR 2024 Publication

Cadent London Adjusted RFPR 2024

Cadent London RFPR 2024 Publication

Cadent NW Adjusted RFPR 2024

Cadent NW RFPR 2024 Publication

Cadent WM Adjusted RFPR 2024

Cadent WM RFPR 2024 Publication

2023

Regulatory Financial Performance Reporting (RFPR) Commentary 2023

Cadent EOE Adjusted RFPR 2023

Cadent EOE RFPR 2023 Publication

Cadent London Adjusted RFPR 2023

Cadent London RFPR 2023 Publication

Cadent NW Adjusted RFPR 2023

Cadent NW RFPR 2023 Publication

Cadent WM Adjusted RFPR 2023

Cadent WM RFPR 2023 Publication

2022

Regulatory Financial Performance Reporting (RFPR) Commentary 2022

Cadent EOE Adjusted RFPR 2022

Cadent EOE RFPR 2022 Publication

Cadent London Adjusted RFPR 2022

Cadent London RFPR 2022 Publication

Cadent NW Adjusted RFPR 2022

Cadent NW RFPR 2022 Publication

Cadent WM Adjusted RFPR 2022

Cadent WM RFPR 2022 Publication

2021

Regulatory Financial Performance Reporting (RFPR) Commentary 2021

Cadent EOE Adjusted RFPR 2021

Cadent EOE RFPR 2021 Publication

Cadent London Adjusted RFPR 2021

Cadent London RFPR 2021 Publication

Cadent NW Adjusted RFPR 2021

Cadent NW RFPR 2021 Publication

Cadent WM Adjusted RFPR 2021

Cadent WM RFPE 2021 Publication

2020

Regulatory Financial Performance Reporting (RFPR) Commentary 2020

Cadent EOE Adjusted RFPR 2020

Cadent EOE RFPR 2020 Publication

Cadent London Adjusted RFPR 2020

Cadent London RFPR 2020 Publication

Cadent NW Adjusted RFPR 2020

Cadent NW RFPR 2020 Publication

Cadent WM Adjusted RFPR 2020

Cadent WM RFPR 2020 Publication

2019

Regulatory Financial Performance Reporting (RFPR) Commentary 2019

Cadent EOE Adjusted RFPR 2019

Cadent EOE RFPR 2019 Publication

Cadent London Adjusted RFPR 2019

Cadent London RFPR 2019 Publication

Cadent NW Adjusted RFPR 2019

Cadent NW RFPR 2019 Publication

Cadent WM Adjusted RFPR 2019

Cadent WM RFPR 2019 Publication

Our Responsibility

Customer Code of Practice 2024

Customer Engagement Group Report 2019

Customer Engagement Report 2018/19

Discretionary Reward Scheme 2015/18

Disputed Invoice Process 2019

Our Guaranteed Standards of Performance 2024

Notice of Rights 2024

Notice of Rights 2023

Notice of Rights 2022

Notice of Rights 2021

Annual Environmental Report 2024

Annual Environmental Report 2023

Annual Environmental Report 2022

Climate Change Adaptation Report 2021

Environmental Sustainability Policy 2024

Environmental Sustainability Policy 2021

Safety & Sustainability Report 2020/21

Safety & Sustainability Report 2019/20

Safety & Sustainability Report 2018/19

Stakeholder Engagement Incentive Submission 2020/21 Part 1

Stakeholder Engagement Incentive Submission 2020/21 Part 2

Stakeholder Engagement Incentive Submission 2019/20 Part 1

Stakeholder Engagement Incentive Submission 2019/20 Part 2

Stakeholder Engagement Incentive Submission 2018/19

Stakeholder Engagement Incentive Submission 2017/18

Our Business Plan

RIIO-2 Business Plan

Our Business Plan 2021 - 2026

Summary of Our Response 2020

Response to RIIO-2 Sector Specific Methodology Cross Sector 2019

Response to RIIO-2 Sector Specific Methodology Annex Gas 2019

Response to RIIO-2 Sector Specific Methodology Annex Finance 2019

Ofgem Reopener Statement - Hydrogen Village

Hydrogen Heating Village Trial Stage 2: Submission Application

Cadent's Response to Ofgem's RIIO-2 Framework Consultation 2018

Cadent Response to Ofgem Open Letter on the RIIO-2 Framework 2017

RIIO-2 Re-openers

Non-Operational IT Capex Re-opener Submission January 2023

Non-Operational IT Capex Re-opener Submission September 2023

Multi Occupancy Buildings Safety Re-opener Submission January 2024

New Large Load Connections Re-opener Submission January 2024

Diversions and Loss of Land Development Claims Re-opener Submission January 2024

Tier 1 Stubs Re-opener Submission March 2024

Heat Policy and Energy Efficiency Re-opener Submission March 2024

East Coast Hydrogen Pipeline North Phase 1 NZASP Reopener Submission Public Redacted Version March 2024

Streetworks Re-opener Submission September 2024

Fatigue Re-opener Submission September 2024

Our insights

Listening and acting for consumers

Regulatory Accounting Statements 2017

Our Perfomance in RIIO-GD1

Our Network

ECPG Methodology Report Draft 2024

ECPG Outcomes Report October 2024

ECPG Methodology 2024

ECPG Methodology 2023

ECPG Methodology 2022

ECPG Network Topologies 2024

Network Topologies 2023

Network Topologies 2022

Network Topologies 2021

ECPG Outcomes Report 2023 25/10/2023

ECPG Outcomes Report 2022

ECPG Outcomes Report 2021

Long-Term Development Plan 2024

Long-Term Development Plan 2023

Long-Term Development Plan 2022

Long-Term Development Plan 2021

Long-Term Development Plan 2020

Long-Term Development Plan 2019

Long Term Development Plan 2018

Cadent Metering Charging Statement 2024 - V2

Cadent Metering Charging Statement 2024

Cadent Metering Charging Statement 2023

Cadent Metering Charging Statement 2022

Cadent Metering Charging Statement 2021

Cadent Metering Charging Statement 2020

Cadent Site Visit Charging Rates 2024

Our Digitalisation Action Plan June 2024

Our Data and Digitalisation Strategy March 2024

Our Digitalisation Action Plan December 2023

Our Digitalisation Action Plan June 2023

Our Data and Digitalisation Action Plan December 2022

Our Data and Digitalisation Action Plan June 2022

Our Data and Digitalisation Strategy March 2022

Our Data and Digitalisation Action Plan December 2021

Our Data and Digitalisation Action Plan December 2020

Gas Network Innovation Strategy 2020

Gas Network Innovation Strategy 2018

Innovation Annual Summary 2022/23

Innovation Annual Summary 2021/22

Innovation Annual Summary 2020/21

Innovation Annual Summary 2019/20

Innovation Annual Summary 2018/19

Innovation Annual Summary 2017/18

Innovation Annual Summary 2016/17

Innovation Annual Summary 2015/16

Innovation Annual Summary 2014/15

Innovation Annual Summary 2013/14

UNC Documentation

BEIS Select Committee Inquiry on Decarbonising Heat in the Home 2018

Cadent Bioenergy Market Review Technical Report 2017

Cadent Bioenergy Market Review Summary Report 2017

Hydrogen Grid to Vehicles

Options for Stimulating Investment in BioSNG 2018

The Future of Gas 2017

The Future of Gas June 2016

The Future of Gas April 2016

The Future of Gas February 2016

The Future of Gas 2015

The Future Role of Gas in Transport

Hydrogen_Blending_Information_2021.pdf

Incidents

Smell Gas?

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