1 incidents
    Loss of gas – Ingham 10 Jul 2024 12: 30 PM
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    Contact Us

     
    Emergency

    Smell gas or suspect carbon monoxide?
    Hit a pipe while digging?

     
    0800 111 999*
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    Enquires and Complaints

    For enquiries regarding our works or services, contact our customer service team

     
    0800 389 8000
       
    Connections enquiries

    For new connections, alterations or disconnections please contact our dedicated Gas Connections team

     
    0800 074 5788 8am-5pm Mon-Fri
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    Request a job report

    Have you been visited by one of our emergency engineers?
    You can request a job report to confirm exactly what our engineer found, what they did and your next steps.

    Request a job report
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    Check the status of your supply

    We can carry out a free 'live/dead check' to establish if you have a live gas supply to your property.

    Request a live/dead check
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    Impaired information

    If you are deaf or hearing impaired and need to contact us, you can download the free Relay UK app, and contact us using the prefix 18001 0800 111 999

    If you're a user of British Sign Language (BSL) the SignLive service gives you access to an online interpreter enabling you to communicate with us using sign language.

       
    Gas appliance issues

    The Gas Safe Register can help you find an engineer in your area. If you have home care cover with your gas supplier, they may be able to help as well.

       
    Gas Safe Register website

    Normal opening hours are 8.00am – 6.00pm Mon-Fri, 8.30am – 12.30pm Sat, alternatively email [email protected]

    Complaints
       
    0800 389 5555 8am-8pm Mon-Fri
     

    Our location

    Pilot Way, Ansty Park
    Coventry CV7 9JU

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    Smell Gas?

    0800 111 999*

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