1 incidents
    Loss of gas – Ingham 10 Jul 2024 12: 30 PM

    Important Information

    Please be advised due to system maintenance, the online application will be unavailable from 11pm Saturday 13/07/2024 till 7am Monday 15 /07/2024. Sorry for any inconvenience this may cause.

    Biomethane producers

    Our aim is to facilitate new entry connections to our gas distribution network that will enable biomethane producers to inject their renewable gas into our network.

    Email us about biomethane

    or call us on 0786 611 7292

    Biomethane connections

    Biomethane is a renewable gas. It is made from biodegradable matter such as food waste, sewage or energy crops. It has a key role to play in a low carbon economy.

    Britain has a comprehensive network of gas pipes reaching over 80 per cent of UK homes. We don't need to make any changes to appliances or the gas network to use biomethane. We want to increase the amount of renewable gas we have on our network. And we want to make it as simple as possible for producers to connect to our network.

    Get Started

    Here you will find out more about the steps you need to take to register to make connections to our network and the various processes we need to follow with you. Don't worry, we’ll stay in touch along the way to make sure it's going smoothly and you’re happy with everything.

    • Initial enquiry

      Complete our initial enquiry form and we’ll carry out a high level analysis free of charge, to check whether a connection is possible.

    • Detailed Analysis Study (DAS)

      For a small fee, we can undertake further analysis to check available network capacity. We aim to provide this within 30 days.

    • Apply to connect

      Once you have received your DAS, complete and submit an application to connect.

    • Contractual agreement

      We aim to provide you with a Connection Offer within 3 weeks of receiving your application.

    • Technical assessment and design

      One of our technical team will be in touch to plan your project in more detail. You will need to submit a design against the agreed scope.

    • Build and installation

      We will provide you with a ‘design acceptance’ to allow works to begin. You will need to provide as-laid records once the works are complete.

    • Testing and commissioning

      We require evidence that all site testing is satisfactory before granting you authorisation to commission.

    • Project completion

      Once you provide a complete record for your project, we will carry out a financial reconciliation.


    Enquiry form

    Use this form to find out whether there is sufficient capacity in the gas network where you intend to produce biomethane. More details on this initial step are available in our Commercial Arrangements section.

    Biomethane customer enquiry form


    There are eight steps to getting connected.

    1. Make an initial enquiry about capacity at a specific location
    2. If there is enough capacity, a detailed analysis study is performed
    3. If you want to proceed, make an application to connect
    4. Sign a connection agreement and pay
    5. Attend an initial meeting to discuss your proposal in more detail
    6. We review and approve your design documents in order to allow works to begin
    7. Site testing and commissioning
    8. Financial reconciliation and project close out.

    For more information, visit our Biomethane Capacity Enquiry page.

    case study

    Case study

    We have five biomethane projects with Severn Trent which produce biogas from sewage, food waste and crops. Martin Lightfoot, Renewable Energy Engineer at Severn Trent Water, provides an insight into these projects and his experience of the process.

    Do you have a biomethane connection enquiry?

    We want to hear from you and work with you.

    We want to make sure you can easily start injecting your gas into our network. We're here Monday to Friday 9am to 5pm, except for public holidays.

    Call 0786 611 7292 or

    alternatively, email [email protected]

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