Update on our work

All of our engineering work in Horning is now complete. We will need to return to Horning to replace the last section of the gas main between Hillside Road and Ferry Road later in the year when, hopefully, the water table will be lower. We will advise on the dates for this as soon as we have a confirmed date for this activity.

There is one open excavation outstanding on Pinewood Drive which will be filled during week commencing 15th April once we have gained access and reinstated supply to the final remaining property.

A street sweeper will complete a final sweep of the village and we will ensure all seeded areas are inspected and remedial work undertaken to these as necessary.

Customer drop-in sessions

Our last drop-in session at the Galley Café will take place on Tuesday 16th April 2024 between 11am and 2pm.

Updating the Network

We look after the gas pipes in your area. We're committed to keeping you safe and warm. We maintain, repair and replace gas pipes to ensure the safe and reliable flow of gas now and long into the future.

As part of our ongoing commitment to upgrade the gas network in your area, we are replacing these pipes so you can continue to receive a reliable gas supply.

The government’s target for replacing all domestic gas mains pipes is 2032. This is a challenging target when you consider the number of pipes to be replaced throughout the country. What this means is that our work to upgrade the gas network continues all year round, regardless of season and weather conditions.  

We do appreciate that having your gas supply interrupted, however briefly, over winter is not ideal but please rest assured that we will do all we can to minimise the disruption to you and your families.  

See the FAQ for more information on this.

What are we doing?

We will be working in Horning between 10th January and April 2024. We are committed to be complete and out of the village in time for the Horning Boat Show in early May.

(please note that all dates are subject to change but include our final reinstatement work)

Mains replacement work

This work involves us digging holes in the pavements to expose the mains pipe before replacing this. We will need to interrupt your gas supply briefly on either one or two days on during the week we are in your road. Whether we need to attend on the second day will depend on the type of pipes between the mains pipe and the gas meter. In some cases, these will need to be replaced.

On the day(s) we interrupt your supply, someone will need access to your home early in the morning to switch off your supply (between 7-8.00am) and again later in the day (between 4pm and 8pm) to check your boiler function and reconnect your supply. One of our team will knock on your door to let you know at least 48 hours before this what day(s) your gas will be switched off. We’ll offer you an electric heater and hot plate. If you're not in, we will leave you a card with our contact details.