When you are on site, if there is anything different to what is shown on maps you will need to submit a DR8. This could include a pipe in a different location, a missing pipe, a different pipe diameter, a different pipe material.
The DR8 should be submitted as soon as possible and also sent in with the completion file.
Adoption Letters
Once the all the information required in a completion file has been received, the adoption letter will automatically be sent via e-mail to the requestor.
If you have not received your adoption letter 28 days after sending your completion file, or 7 days after providing a rejection response, send an e-mail to the completion files e-mail to request your adoption letter.

Please email us with enquiries relating to the validation and data capture of completion files.

Escalations: Hannah Dakin-Stevens.

Completions Checklist

Contact Us


Admin and support: Jodie Cheung 07785 324556
Design & Quote: Jemima Mitchell 07827 986404 / Pete O’Neill 07785 906608
Analysis: Monir Uddin 07870 504664 / Andrew Gilfeather 07971 814627
Completions: Hannah Dakin-Stevens 07812391187 / Lee Tedds 07970 419669

Email us

or call us on 08453666758 opt 3