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    The Warm Homes Network

    One referral. A range of support.

    Warm home network

    The Warm Homes Network (WHN) connects you to trusted organisations that can provide practical advice and support to help you stay warm, safe, and financially secure.

    Get connected?

    Get in contact today by calling our dedicated and friendly support team.

    Telephone
    0800 015 4505

    Open 8am to 5pm, Monday to Friday


    Choose the option that suits you best. Click the website link for the quickest way to create and manage your account online or contact our customer team by phone or email.

    The website link will take you to our Lightning Reach platform where you will complete a single application.

    Once submitted, your details and referrals will be sent to a range of trusted organisations that specialise in the different types of support you may need.

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    How can we help?

    If you need help with energy costs, managing household bills or accessing financial support we can help with *

    • Income maximisation
    • Energy efficiency advice
    • Priority Services Register
    • Free gas appliance servicing

    Why contact us?

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    • One simple application process
    • Free and confidential support
    • Personalised advice based on your needs
    • Access to a network of trusted organisations
    • Support for both immediate issues and longer-term solutions



    * Support available may vary depending on individual circumstances and eligibility criteria.

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