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    Incident alert 1 incidents
    Water in gas pipes - N10 12 Jan 2025 7: 30 AM
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    Help & Advice

    Supporting our customers

    What is the priority services register (PSR), what the benefits are and how to add yourself or a loved one to it.

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    Priority Services Register (PSR)

    All the help and information you need to register yourself on the Priority Services Register (PSR).

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    Energy efficiency

    A little energy can save a lot and by following our energy saving tips at home we can all save money on our energy bills.

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    Make the Right Call

    How to stay gas safe with our advice this Winter.

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    Keeping you safe on your doorstep

    How to make sure that our engineers are who they say they are and are working for us. How to provide a password for extra security.

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    Maximise your income

    Helping you to maximise your income with our benefits calculator and free online budgetary tool.

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    Warm Homes Network

    A one-stop-shop delivering a complete range of support for our customers experiencing financial vulnerability.

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    Be scam aware

    Be scam aware! Scams affect the lives of millions of people across the UK on a daily basis

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    How do I find my MPRN number

    Your MPRN may not be something that you’re initially familiar with but can be important to know. Our guide will explain what it is and how to find it.

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    Who is my gas supplier

    Making sure that you know who supplies the gas to your home is important for many reasons. Find out why and how to check here.

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    Services Beyond the Meter

    Services Beyond the Meter offers a wide range of support services to keep people warm in their home.

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