Cadent Safety & Sustainability report 2018/19

Delivering a safe and sustainable future

 

Download full report PDF (3 MB)

Welcome to our first Safety & Sustainability report.

On behalf of the Safety & Sustainability Committee, it gives me great pleasure to introduce Cadent’s first Safety & Sustainability report. As a business under new ownership, it’s important to both the Board and the company that we embrace the challenges of the future.

We are very conscious of our leadership role in making a positive contribution to the climate change agenda.”

Howard Higgins

Chair of the Safety & Sustainability Committee

Our sustainability framework

Delivering our safety commitment

Shaping a more sustainable future

Making a positive contribution

Ensuring a resilient network

Trusted to act for society

Our sustainability framework

Making a positive impact through our strategy

Our priorities

Delivering our safety commitment

  • Safety is the foundation of our business

Shaping a more sustainable future

  • Contributing to the energy transition

Making a positive contribution

  • Creating a place where employees can thrive
  • Putting customers and communities at the heart of everything we do

Ensuring a resilient network

  • Renewing our network for the future

Trusted to act for society

  • Acting in a responsible and ethical way

Delivering our safety commitment

We are committed to ensuring the safety of our people, our customers and the public.

We will never compromise on safety, as we keep energy flowing safely and reliably to meet the needs of our customers today and tomorrow. We endeavour to prevent any incident, accident or injury. Our safety management system provides strength in depth through multiple layers of hazard management and protection.

This encompasses the actions we take to keep our people and contractors safe; to protect members of the public and to ensure safety standards around our street works and other operational activities.

Download PDF (258 kB)

Case studies

Shaping a more sustainable future

The gas network is at the centre of the energy system and will play an important role in the transition to a low carbon society.

As the largest gas distribution business in the UK, we have a responsibility to provide leadership with Government and regulators and work with other distribution networks and relevant stakeholders to help set the right policy frameworks to ensure that low carbon gas plays an important part in the future energy system.

We have a major role to play in the delivery of low-carbon fuels, now and into the future. We are undertaking important research and demonstration projects to support the transition to a sustainable energy system, in the home, for industry, and for transport. These innovative projects mean we are well positioned to play a key role within the changing energy landscape.

As a business, the biggest impact we have on the environment is leakage from the networks we operate, excavation waste, vehicle emissions and waste from our direct activities. We have successfully implemented several initiatives to address these issues and are committed to meeting our environmental targets.

Download PDF (657 kB)

Case studies

Making a positive contribution

We have worked hard to engage with, listen to and learn from our customers, communities and stakeholders.

We are transforming our business to put customers and communities at the heart of everything we do. We are tracking our performance, building on our successes and focusing on the areas we need to improve.

Our responsibility is to ensure the services we provide are tailored to the needs of our customers, particularly those who are disadvantaged or less able, with a focus on safeguarding communities and customers in vulnerable situations. We are supporting the safety of our customers in their home, helping alleviate fuel poverty, and making sure our services are accessible to everyone.

As an employer, we make a positive contribution by creating a workplace where our people can thrive. We aim to bring in talent from all sections of society and support them in their roles, with a strong focus on health and wellbeing.

Download PDF (661 kB)

Case studies

Ensuring a resilient network

We own, operate and maintain the largest gas distribution network in the UK, providing our customers with the energy they need to stay safe, warm and connected.

Our skilled engineers and specialist teams are committed to the communities we serve, working day and night to ensure gas reaches 11 million homes and businesses.

Our networks comprise over 131,000 km of pipeline, with some parts of the networks originally built 200 year ago. This presents us with a range of challenges: from continually improving the safety of our networks; to ensuring exceptionally high levels of reliability, so that gas is there when people need it, and responding quickly when it isn’t.

Download PDF (462 kB)

Case studies

Trusted to act for society

We are committed to strong corporate governance and high standards of ethical conduct.

We know that we need to act in a way that builds trust in how we operate, making a real and sustainable difference to the communities we support.

We want to show clear accountability for our actions, with regards to safety and sustainability. This report is our first step in demonstrating that we intend to go above and beyond the minimum standards of regulatory and legal compliance in building a responsible business strategy to help us and our communities thrive.

Making ourselves accountable is not only the minimum expectation for businesses like ours, which are custodians of assets that deliver a critical public service – more importantly, it is the right thing to do, and something we strongly believe in.

Our Board have committed to setting up a community fund to support our customers and the communities in which they live – investing 1.25% of our post-tax profits – and this will be launched in the summer of 2019. This fund is a key part of how we can demonstrate a clear public purpose and our commitment to supporting the communities we serve.

Download PDF (261 kB)