iGT/UIP customers

Get started

Here you will find out more about the steps you need to take to register to make connections to our network and the various processes we need to follow with you.  Don't worry, we’ll stay in touch along the way to make sure it's going smoothly and you’re happy with everything.

• Register with us

  To lay gas infrastructure and transfer ownership to Cadent, or lay infrastructure on behalf of an IGT, you must register with us first.

  
• Submit request

  Submit your request online via the IGT and UIP web portal, or manually via email. An administration charge applies to Fast Tracks and Quotations.

  
• Validation and approval

  We will process your request in line with our policies and procedures. Based on your request, we will provide the details you need to progress your work.

  
• Plan in works

  Once you have received design approval, you can plan in your works.

  
• Works complete

  Once you have received clearance, you can complete your works. We may visit site to audit the works and ensure they are carried out safely and responsibly.

  
• Submit completion file

  Send us your completion file no later than 14 days after completing the works.

  
• Asset adoption letter issued

  Once we have validated your completion file, we will issue an asset adoption letter to confirm the project is complete.

  

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