Working in technology

Our purpose is to “Keep people warm while protecting the planet” and in the IT function we embrace that ethos in everything we do. We invest in our technology stack, keeping it up to date with the latest releases as well as building new capabilities to support the development of our hydrogen future which is where the Data team come in to own.
We are changing the way we work in IT and building a Technology team that can build end to end solutions, manage and own the landscape through its whole lifecycle and really make a mark on the future of heating homes using hydrogen. Focused on product lines that are built on our key value streams, our ambition is to have self-organising teams that work and develop IT services in line with our business objectives over the next five years.
Our Governance function is essential to make sure we meet all of our regulatory and license obligations as well as supporting the development of IT colleagues, investing in training and supporting our capability build.
The team is made up of great expertise in our most critical areas but we are looking to increase the in-house team so we can manage the end-to-end landscape. We have an ambition to lead on our approach to Cyber Security across the sector. The high-profile nature of this work means you have access to resources and an opportunity to really drive significant improvements.
All these areas combined make for an exciting opportunity for everyone in my team. The IT Leadership team have offered a little more information below about what their areas do on a daily basis.

We have exciting IT roles available across our teams, search and apply here.

Kate Jones
Chief Information Officer

Data Management

"We offer a unique perspective for data professionals while from the organisational point of view we are part of the IT function - our mission is to maximise the value of data from our products, solutions and services used by our colleagues across the business. We are looking for passionate data analysts and specialists to help us democratise data and support teams across a breadth of functions to enable better decision making to ultimately give better experiences to our customers."  To join us search and apply here

Marta Czerep - Head of Data Management and Data Science

Service Operations

"Operations is the heartbeat of our IT team. The work of the team keeps the gas flowing and enables the whole organisation to operate 24/7, 365 days a year. We are really excited that our service management, technical services and service desk capabilities are growing and we are looking for candidates to help us to build these areas. This is an opportunity to sit across everything function and make sure all of our colleagues have what they need to do their jobs effectively.

We want people who are passionate about delivering the end-to-end IT journey of a colleague and can resolve issues and deal with requests in a timely and effective manner. Our team looks after not only the service management functions but also the elements within technical services such as networks, infrastructure components and application support as well as having technical gurus for each area."  To join us search and apply here

John Vaughan - Director of IT Service Operations

Cyber Security

"Cyber security is a huge talking point worldwide at the moment and we are no different. We are part of the Critical National Infrastructure in the UK as it is imperative we can still provide gas to the country. Additionally, we come under the NIS (Network and Information Systems) Regulations 2018 and are regulated by Ofgem.  Working in the cyber team means that no two days are the same – we are constantly monitoring threats against our service and adapting to our new services such as providing hydrogen as an alternative to gas." To join us search and apply here

Cath Goulding – Director of Digital, Risk & Security

Solution Delivery

"The way we deliver solutions to our business is going through a radical transformation. We are moving from a project to a product line focused delivery model across IT.  We are embracing agile thinking in the way we approach our product roadmap development.
The Solution Delivery function is accountable for the strategic vision, roadmap and delivery of the product lines which underpin our IT function. These squads own and build the products and solutions in close partnership with business colleagues, they are a collaborative unit combining the skills of Product Management, Solution Architecture, Delivery Management and Software Engineering.
This is an exciting time to join us as we are shifting to an in-house approach to product development through our own software development Scrum Teams and Product Line squads. We are delighted to be a career destination for technology professionals, joining us now means you will be helping to build products and services of the future." To join us search and apply here

Neil Rogers - Director of Solution Delivery


"IT Governance is a golden thread through every part of IT: having good governance is crucial to enable successful outcomes within budget and within our regulatory requirements. We continuously improve the IT framework by being responsive to challenges, ensuring accountability in the right areas, formal training, and of course to adapt as we transform to agile ways of working and thinking. 
The team is a multi-disciplined team of technical SAP role experts, accounting and finance professionals, risk & assurance professionals, PMO Specialists and Commercial Specialists. Together we support the whole IT function through proactive governance, strategy creation, regulatory reporting, risk management, and day-to-day assurance of finances and processes. It is an exciting team to be part of as our work allows for a breadth of experience and knowledge by engaging with all areas across the function." To join us search and apply here

Bianca Cooper - Head of Governance