If you are deaf or hearing impaired and have a Minicom or Textphone, you can call the gas emergency service on:
0800 371 787
If you're a user of British Sign Language (BSL) the SignLive service gives you access to an online interpreter enabling, you to communicate with us using sign language.
Check the status of your gas supply
We can carry out a free 'live/dead check' to establish if you have a live gas supply to your property. Request a live/dead check
Have you been visited by one of our emergency engineers? You can request a job report to confirm exactly what our engineer found, what they did and your next steps. Request a job report