Phase two of major project to replace ageing gas mains in London Road, Thurrock underway
Engineers have begun work to replace ageing gas mains in historic Knightsbridge with tough new pipes that will be in service until the dawn of the 22nd century.
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We offer services to households and businesses
Innovation is about doing things differently to benefit our customers and improve our efficiency. By embracing innovation, we can find the most up-to-date tools and techniques to keep the gas flowing.
The Priority Services Register (PSR) helps energy companies like us look after customers who have extra communication, access or safety needs.
If you’re thinking about digging near our pipes or equipment you must let us know before you start. This is so we can help you dig safely.
Smell gas or suspect carbon monoxide?Hit a pipe while digging?
0800 111 999* Free call - day or night
For enquiries regarding our works or services, contact our customer service team
0345 835 1111 8am-8pm Mon-Fri
wecare@cadentgas.com
For new connections, alterations or disconnections please contact our dedicated Gas Connections team
0800 074 5788 8am-8pm Mon-Fri
If you are deaf or hearing impaired and have a Minicom or Textphone, you can call the gas emergency service on: 0800 371787
If you have a question about our work, call our enquiry line on
0345 835 1111 or email wecare@cadentgas.com Standards of service
If you’re interested in finding out more about a career with Cadent please contact us
07971 067 431 Mon-Fri
The Gas Safe Register can help you find an engineer in your area. If you have home care cover with your gas supplier, they may be able to help as well.
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Out-of-hours contacts (5pm-9am, Mon- Fri and weekends)
0800 074 5788 Costs 7p per minute plus your provider’s access charge.
0345 070 0203 8am-8pm Mon-Fri
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