COVID-19 update. Our priority is to keep you safe, warm and connected.
Positive results from the UK’s first grid-injected hydrogen pilot
The UK’s first live pilot to inject zero carbon hydrogen into a gas network to heat homes is yielding positive results and shedding light, for the first time, on the views of those using the gas.
Southend essential gas mains replacement
Essential gas mains replacement coming to Southend
Call 0800 111 999*
What else should you do?
简体中文 Polski ਪੰਜਾਬੀ Türkçe اردو Soomaali বাংলা
We offer services to households and businesses
A culture of innovation
Innovation is about doing things differently to benefit our customers and improve our efficiency. By embracing innovation, we can find the most up-to-date tools and techniques to keep the gas flowing.
COVID-19 - Keeping safe and well
We're dedicated to keeping our customers safe and warm, whatever the situation. Which is why we are putting in extra precautions to help keep you and our colleagues safe during this challenging time.
Digging safely
If you’re thinking about digging near our pipes or equipment you must let us know before you start. This is so we can help you dig safely.
Cadent is committed to strong corporate governance and high standards of ethical conduct. As part of this, we’re committed to Always Doing the Right Thing in the choices and decisions we make every day, both as individuals and as one team. In addition to being our ethical code, Always Doing the Right Thing underpins our company values, guiding the way we behave and how we work today, along with our aspirations for tomorrow.
The documents in this section provide support and direction in respect of this.
These documents are the current versions, but some were prepared before the change of company name so will therefore carry National Grid branding. Innovation Annual Summary 2019/20 Stakeholder Engagement Incentive Submission 2019/20 - Part 1 Stakeholder Engagement Incentive Submission 2019/20 - Part 2 Gender Pay Gap Report 2019/20 Data & Digitalisation Strategy Long-Term Development Plan 2019 Innovation Annual Summary 2018/19 Cadent Safety and Sustainability Report 2018/19 Annual Report 2019/20 Stakeholder Engagement Incentive Submission 2018/19 Audit Committee Statement Jan 2019 Cadent Metering Charging Statement 2020 Regulatory Accounting Statements 16-17 Regulatory Accounting Statements 17-18 Disputed invoices process Cadent Modern Slavery Statement Cadent Tax Strategy Statement Gender pay statement 2018 Cadent Metering Charging Statement 2018 Personal information on employees and contractors Privacy policy for job applicants SSC A33 Compliance Statement Always Doing the Right Thing Anticorruption and bribery policy Speaking Up policy Website acceptable use policy Directors Remuneration Statements letter to Ofgem - 2020 Health and Safety Policy Long-Term Development Plan 2018 Environmental sustainability policy
We are pleased that both our mean and median pay gap stand below the UK average gender pay gap. We also recognise that we have further work to do. We are committed to consistently reviewing and addressing any imbalance we have within our business.