Winter gas safety:
Keeping you safe, warm and connected in winter
Preparing your home for winter may not be something you’ve traditionally done every year, but it plays a vital role in keeping you safe, warm and connected in the winter months. We have plenty of information available to help you enjoy a warm and wonderful winter.
As temperatures drop, frost sets in and we spend much more time with the heating on, being prepared for winter in the home is vital, especially when it comes to gas safety. Our Winter Preparedness Guide gives you some important tips to help you ensure you’re ready for the cold weather, helping you to keep your heating working and making sure your utility bills don’t run away from you. However, there are certain things that are important to remember to help keep you safe. Here are some of our top winter home safety tips.
Home safety: important information
Prepare your home and get your appliances checked
Get your gas boiler and appliances serviced by a Gas Safe Registered Engineer. You can
find one at www.gassaferegister.co.uk or call 0800 408 5500. Having your boiler and gas appliances serviced on an annual basis is the best way to avoid potential problems arising. Having a Gas Safe Registered Engineer carry out a service on your boiler and appliances will help them to spot any small issues before they become bigger problems. If you are having problems with your boiler then our FAQs will help.
Your gas supplier
The company at the top of your gas bill. If you have an annual care plan with your gas supplier they will fix any problems you might have with your gas appliances and pipework. Unsure of your supplier? Find out via the 'Find my supplier' online tool.
Check any existing pipe insulation and avoid a frozen gas pipe
Make sure your external pipework is in good condition to protect the pipes from freezing in cold weather. A frozen boiler condensate pipe can stop your boiler working and potentially leave you without heating, cold water and unable to cook. Our guide to what to do if your boiler stops working will help you troubleshoot any problems. As always, contact a Gas Safe Registered Engineer on 0800 408 5500 as soon as possible if you have any concerns.
Know your free emergency numbers and have them handy
For a gas emergency, dial 0800 111 999*.
If you smell gas, open doors and windows. Turn off gas at the meter (unless the meter
is in a cellar). Don’t use electric switches and extinguish naked flames. Call us immediately.
In a power cut dial 105.
Be carbon monoxide aware
Known as a ‘silent killer’, the dangers of carbon monoxide are well publicised, and with more time spent at home with less ventilation in the winter, it’s important to remain extra vigilant at this time of year. It is a colourless, odourless and tasteless gas, so it’s difficult to detect. Make sure you fit an audible carbon monoxide alarm, test it regularly and check the expiry date. Read more about staying safe in your home here.
Join the Priority Services Register (PSR)
The PSR helps gas and electricity companies look after customers who have additional
communication, access or safety needs. In an emergency, they will provide temporary cooking and heating appliances and warm blankets to those who are on the register. Click here to register and make sure you and your loved ones get the extra services you need this winter.
Keep your eyes open
Keep an eye on the weather forecast as changes in weather can impact people in many ways. Make sure you are prepared for ice, snow, storms or flooding in your area. You can also read our top tips to staying well this winter.
Look out for family and friends that need extra support
Please take a minute to check on your neighbours. Can you help carry out some basic checks for them?