1 incidents
    Loss of gas – Ingham 10 Jul 2024 12: 30 PM

    Winter fire safety

    If you have a gas fire in the home, the chances are you’ll be using it much more frequently in the winter months to keep your house warm. As you may not have used your fire in some time and you’ll have it on much more often, here are some winter fire safety tips when it comes to how to winterise a gas fireplace:

    • Stains – Keep an eye out for soot or yellow-brown stains on the back of your fireplace. These sooty deposits could be a sign that your fireplace is not working properly.
    • Condensation –If excessive condensation appears on the windows of your room when the fire is on, there may be a fault with the fireplace.
    • Chimney – You should have your chimney or flue checked for blockages every year. This is vital to ensure all fumes can escape the fireplace.

    As with any gas appliance, having an annual service carried out by a Gas Safe Registered Engineer is vitally important. This should help you avoid any major problems during the winter and give you peace of mind that your appliance is working as it should be and reduce the risk of a carbon monoxide leak.

    Preparing your home for winter may not be something you’ve traditionally done every year, but it plays a vital role in keeping you safe and warm in the winter months. We have plenty of information available on our site to help you enjoy a warm and wonderful winter.

    Did you know we are the UK's largest gas distribution network?

    What we do

    • We operate the main gas pipe that supplies your street, as well as the smaller pipe branching off from it that brings gas to your home/business.
    • We maintain, repair and replace gas pipes to ensure the safe and reliable flow of gas now and long into the future.
    • We manage the National Gas Emergency Service for all gas customers in the UK. If something goes wrong, we are the first point of call to make sure it’s dealt with calmly, quickly and safely. If you smell gas or suspect a carbon monoxide leak, call us free on 0800 111 999*
    • We connect homes and renewable gas suppliers to our network.
    • We work with local businesses to expand and develop our network.
    • We provide extra care for those who might need it in a gas emergency.

    What we don't do

    • We don’t produce gas.
    • We don’t own the gas that flows through our pipes – we only transport it to you.
    • We don’t repair gas appliances.
    • We don’t send out gas bills.
    • You do not pay your gas bill to us.

    Find out morearrowarrow

    incident alert



    Smell Gas?

    0800 111 999*

    Aa Accessibility