COVID-19 update. Our priority is to keep you safe, warm and connected.
Details of 2021/22 gas mains work in North West
485,178 metres of new gas mains to be installed
Say hello to Connie
Meet Connie, our new virtual assistant!
Call 0800 111 999*
What else should you do?
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We offer services to households and businesses
COVID-19 - Keeping safe and well
We're dedicated to keeping our customers safe and warm, whatever the situation. Which is why we are putting in extra precautions to help keep you and our colleagues safe during this challenging time.
Digging safely
If you’re thinking about digging near our pipes or equipment you must let us know before you start. This is so we can help you dig safely.
Safety & Sustainability Report
Keeping our communities safe and warm has always been at the heart of what we do.
Working to keep all our customers safe, warm and independent in their homes and never leave a customer vulnerable without gas.
We are working with primary schools to help educate children in a fun and engaging way on the dangers of carbon monoxide.