Customer Engagement Group

The CEG provides independent examination and challenge to Cadent.  It gives views to the energy regulator, Ofgem, on whether the company’s business plan for the next regulatory period, known as RIIO2,

Customer Engagement Group

Customer and stakeholder engagement

At Cadent we believe that listening and connecting with our customers and stakeholders is of utmost importance.

Customer and stakeholder engagement

The Energy Diaries

BritainThinks and Cadent conducted ‘The Energy Diaries’ research programme, designed to both explore experiences of the Cost of Living (CoL) crisis

The Energy Diaries

Funding energy solutions

We are the UK’s biggest gas distribution network. We manage a network of more than 80,000 miles of pipes which transport gas to 11 million UK customers.

Funding energy solutions