Read our Coronavirus update. Keeping you safe, warm and connected at this challenging time.
The safety of our customers and colleagues is our number one priority. During this difficult time for the UK, we are doing all we can to ensure that all our customers, especially those in vulnerable situations, continue to receive the services they need.
Cadent was awarded Disability Confident status for a range of measures it is taking to recruit and retain employees with disabilities.
What else should you do?
We offer services to households and businesses
Innovation is about doing things differently to benefit our customers and improve our efficiency. By embracing innovation, we can find the most up-to-date tools and techniques to keep the gas flowing.
As the nights get colder and darker, the chance of severe weather increases. We're dedicated to keeping our customers safe and warm, whatever the weather.
If you’re thinking about digging near our pipes or equipment you must let us know before you start. This is so we can help you dig safely.
Read our publications, legal documents and key business reports here.
Customer Engagement report 2018/19
Supplier code of conduct
Discretionary Reward Scheme 2015/18
Stakeholder Engagement Incentive Submission 2018/19
Stakeholder Engagement Incentive Submission 2017/18
Annual Business Seperation Compliance Report
Annual Compliance Report
Our performance in 2017/18
Metering Charging Statement 2020
UNC Documentation (link to Gas Governance website)
Response to RIIO-2 Sector Specific Methodology Cross Sector
Response to RIIO-2 Sector Specific Methodology Annex-Gas
Response to RIIO-2 Sector Specific Methodology Annex-Finance
Cadent’s response to Ofgem’s RIIO-2 Framework Consultation
Cadent response to Ofgem Open Letter on the RIIO-2 Framework