We recognise that Cadent has a significant part to play in providing a cleaner, greener, responsible and sustainable future.
Underground and out of sight, this piece of Liverpool’s history has helped bring energy to the city’s iconic waterfront for almost 170 years.
What else should you do?
We offer services to households and businesses
Innovation is about doing things differently to benefit our customers and improve our efficiency. By embracing innovation, we can find the most up-to-date tools and techniques to keep the gas flowing.
The Priority Services Register (PSR) helps energy companies like us look after customers who have extra communication, access or safety needs.
If you’re thinking about digging near our pipes or equipment you must let us know before you start. This is so we can help you dig safely.
Customer Engagement report 2018/19 Supplier code of conduct
Discretionary Reward Scheme 2015/18
Ofgem Stakeholder Engagement Incentive Scheme
Annual Business Seperation Compliance Report Annual Compliance Report Our performance in 2017/18
UNC Documentation
Response to RIIO-2 Sector Specific Methodology Cross Sector Response to RIIO-2 Sector Specific Methodology Annex-Gas Response to RIIO-2 Sector Specific Methodology Annex-Finance Cadent’s response to Ofgem’s RIIO-2 Framework Consultation Cadent response to Ofgem Open Letter on the RIIO-2 Framework