Document library

Our customers

Standards of service 2018/19
Standards of service 2017/18
Customer code of practice

Customer Engagement report 2018/19
Supplier code of conduct


Our communities

Discretionary Reward Scheme 2015/18

Ofgem Stakeholder Engagement Incentive Scheme



Corporate responsibility

Gender Pay Report 2018

Annual Business Seperation Compliance Report
Annual Compliance Report
Our performance in 2017/18

UNC Documentation


RRP Summary

Cadent Bill Breakdown 2018  
Regulatory Accounting Statements 16-17
Regulatory Accounting Statements 17-18
Strategic Performance Overview 2017/18​

RRP-Cadent-West-Midlands-17-18
RRP-Cadent-North-West-17-18
RRP-Cadent-London-17-18
RRP-Cadent-East-of-England-17-18
RRP-Cadent-West-Midlands-16-17
RRP-Cadent-North-West-16-17
RRP-Cadent-London-16-17
RRP-Cadent-East-of-England-16-17

RIIO

Response to RIIO-2 Sector Specific Methodology Cross Sector
Response to RIIO-2 Sector Specific Methodology Annex-Gas
Response to RIIO-2 Sector Specific Methodology Annex-Finance
Cadent’s response to Ofgem’s RIIO-2 Framework Consultation​
Cadent response to Ofgem Open Letter on the RIIO-2 Framework


Innovation/Future of gas

The future of gas - December 15
The future of gas -  February 16
The future of gas - April 16
The future of gas - June 16
The future of gas - Feb 17

 Long Term Development Plan 2018

Cadent Bioenergy Market Review Summary report
Cadent Bioenergy Market Review - Technical report

Innovation Annual Summary 2017/18
Innovation Annual Summary 2016/17
Innovation Annual Summary 2014/15
Innovation Annual Summary 2013/14

Gas Network Innovation Strategy 2018