We recognise that Cadent has a significant part to play in providing a cleaner, greener, responsible and sustainable future.
Work to upgrade and future-proof an underground gas main – essential for keeping homes in Haslingden warm in winter – has started.
What else should you do?
We offer services to households and businesses
Innovation is about doing things differently to benefit our customers and improve our efficiency. By embracing innovation, we can find the most up-to-date tools and techniques to keep the gas flowing.
As the nights get colder and darker, the chance of severe weather increases. We're dedicated to keeping our customers safe and warm, whatever the weather.
If you’re thinking about digging near our pipes or equipment you must let us know before you start. This is so we can help you dig safely.
Customer Engagement report 2018/19
Supplier code of conduct
Discretionary Reward Scheme 2015/18
Stakeholder Engagement Incentive Submission 2018/19
Stakeholder Engagement Incentive Scheme 2017/18
Annual Business Seperation Compliance Report
Annual Compliance Report
Our performance in 2017/18
Response to RIIO-2 Sector Specific Methodology Cross Sector
Response to RIIO-2 Sector Specific Methodology Annex-Gas
Response to RIIO-2 Sector Specific Methodology Annex-Finance
Cadent’s response to Ofgem’s RIIO-2 Framework Consultation
Cadent response to Ofgem Open Letter on the RIIO-2 Framework
* All calls are recorded and may be monitored. Please only call the national gas emergency number 0800 111 999 if you have a gas emergency: if you smell gas or you suspect you have a carbon monoxide issue. If you have an issue with your gas boiler or any other gas appliance please see this advice.
Modern Slavery Statement