Proud to keep the energy flowing

There are some things in life you just need to work, without thinking about it, without any hassle.

Underneath your feet run 200 years of innovation; a pipe network connecting 11 million homes and businesses, an invisible commitment to meet your energy needs, today and tomorrow.

Cadent also manages the national gas emergency service free phone line on behalf of the gas industry - 0800 111 999*.



Officially created  - when National Grid sold its gas distribution business- we can trace our roots back 200 years, to the very start of the gas industry in Britain.

11 million
homes and businesses in the UK are connected with our gas pipes

employees in the UK

82,000 miles

of gas pipes - placed end to end, that amount would stretch more than three times around the world.

1.43 million
Number of calls received in 2018. We manage the national gas emergency free phone line on behalf of the gas industry

What we do

We own and manage four of the eight gas distribution networks in the UK: West Midlands, North West England, East of England, North London

  • We connect, disconnect and alter gas connections for homes and businesses
  • We help renewable energy producers connect to our network
  • We partner up with Utility Infrastructure Providers (UIPs) and Independent Gas Transporters (IGTs) to ensure a smooth gas distribution across our network
  • We run emergency operations on our network when a rare unexpected incident happens
  • We maintain and repair gas pipes in our network

What we don't do

  • We don’t produce gas
  • We don’t own the gas that flows through our pipes, we only transport the gas through our pipeline networks
  • We don’t repair gas appliances
  • We don’t send out gas bills
  • ​You do not pay your gas bill to us

Latest news

Keep up to date with all the latest news and events from Cadent.

News & Media

Greener Gas for less CO2 in the future

To meet the Government’s target to reduce CO2 emissions by 80% by 2050, we will need to make significant changes in the way we use energy and produce it.

Greener Gas for less CO2


With 82,000 miles of pipeline, delivering gas to around 11 million customers, innovation helps us find the most up to date tools and techniques to keep the gas flowing, as well as making sure we are ready to take our customers into a low carbon energy future in a safe and affordable way.