Proud to keep the energy flowing

There are some things in life you just need to work, without thinking about it, without any hassle.

Underneath your feet runs 200 years of innovation; a pipe network connecting 11 million homes and businesses, an invisible commitment to meet your energy needs, today and tomorrow.

Cadent also manages the national gas emergency service free phone line on behalf of the gas industry - 0800 111 999*.


What we do

We own and manage four of the eight gas distribution networks in the UK: West Midlands, North West England, East of England, North London

  • We connect, disconnect and alter gas connections for homes and businesses
  • We help renewable energy producers connect to our network
  • We partner up with Utility Infrastructure Providers (UIPs) and Independent Gas Transporters (IGTs) to ensure a smooth gas distribution across our network
  • We run emergency operations on our network when a rare unexpected incident happens
  • We maintain and repair gas pipes in our network

What we don't do

  • We don’t produce gas
  • We don’t own the gas that flows through our pipes, we only transport the gas through our pipeline networks
  • We don’t repair gas appliances
  • We don’t send out gas bills
  • ​You do not pay your gas bill to us

Your gas bill breakdown and where we come in

You will receive a gas bill from your gas supplier which is on average £680 per year. Your bill is made up of different charges. Your supplier currently charges you on average £136 per year for the services Cadent provides. This is about 20% of your annual gas bill.

Cadent in numbers


Officially created  - when National Grid sold its gas distribution business- we can trace our roots back 200 years, to the very start of the gas industry in Britain.

11 million
homes and businesses in the UK are connected with our gas pipes

employees in the UK

82,000 miles

of gas pipes - placed end to end, that amount would stretch more than three times around the world.

1.43 million
Number of calls received in 2018. We manage the national gas emergency free phone line on behalf of the gas industry