COVID-19 update. Our priority is to keep you safe, warm and connected.
Details of 2021/22 gas mains work in North West
485,178 metres of new gas mains to be installed
Say hello to Connie
Meet Connie, our new virtual assistant!
Call 0800 111 999*
What else should you do?
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We offer services to households and businesses
COVID-19 - Keeping safe and well
We're dedicated to keeping our customers safe and warm, whatever the situation. Which is why we are putting in extra precautions to help keep you and our colleagues safe during this challenging time.
Digging safely
If you’re thinking about digging near our pipes or equipment you must let us know before you start. This is so we can help you dig safely.
Answers to some of the most common questions that people ask us.
The information on these pages will help ensure your safety and the safety of your workers and local communities.
What is the priority services register (PSR), what the benefits are and how to add yourself or a loved one to it.
Keeping you safe, warm and connected in Winter
Tips to help you stay safe during COVID-19 and how we are putting in extra precautions to help keep you and our colleagues safe during this challenging time.
The information on these pages will help you understand building regulations and gas pipes