COVID-19 update. Our priority is to keep you safe, warm and connected.
Positive results from the UK’s first grid-injected hydrogen pilot
The UK’s first live pilot to inject zero carbon hydrogen into a gas network to heat homes is yielding positive results and shedding light, for the first time, on the views of those using the gas.
Cadent engineer rescues trapped sheep
Ewe’ll just love this heart-warming story
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We offer services to households and businesses
A culture of innovation
Innovation is about doing things differently to benefit our customers and improve our efficiency. By embracing innovation, we can find the most up-to-date tools and techniques to keep the gas flowing.
COVID-19 - Keeping safe and well
We're dedicated to keeping our customers safe and warm, whatever the situation. Which is why we are putting in extra precautions to help keep you and our colleagues safe during this challenging time.
Digging safely
If you’re thinking about digging near our pipes or equipment you must let us know before you start. This is so we can help you dig safely.
Answers to some of the most common questions that people ask us.
Frequently asked questions
The information on these pages will help ensure your safety and the safety of your workers and local communities.
What is the priority services register (PSR), what the benefits are and how to add yourself or a loved one to it.
Supporting our customers
Tips to help you stay safe during COVID-19 and how we are putting in extra precautions to help keep you and our colleagues safe during this challenging time.