We recognise that Cadent has a significant part to play in providing a cleaner, greener, responsible and sustainable future.
Underground and out of sight, this piece of Liverpool’s history has helped bring energy to the city’s iconic waterfront for almost 170 years.
What else should you do?
We offer services to households and businesses
Innovation is about doing things differently to benefit our customers and improve our efficiency. By embracing innovation, we can find the most up-to-date tools and techniques to keep the gas flowing.
The Priority Services Register (PSR) helps energy companies like us look after customers who have extra communication, access or safety needs.
If you’re thinking about digging near our pipes or equipment you must let us know before you start. This is so we can help you dig safely.
Currently there are no incidents within our gas distribution networks.
If you are experiencing any issues with your gas supply following a recent incident in your area, please contact us on 0345 835 1111
This call will cost 7p per minute plus your company’s access charge.
* All calls are recorded and may be monitored. Please only call the national gas emergency number 0800 111 999 if you have a gas emergency: if you smell gas or you suspect you have a carbon monoxide issue. If you have an issue with your gas boiler or any other gas appliance please see this advice.
Modern Slavery Statement