Safe on your doorstep
Before you let anyone into your home you need to know they are who they say they are.
When one of our engineers arrives at your door they will always show you their identification card.
Please be aware that our Engineer's card may still carry the National Grid name and not Cadent. This is because we are transitioning to our new organization.
If you want to check that this is not a bogus caller, please feel free to give us a call on:
0345 835 1111
and we can confirm their identification for you.
Our engineers will not be offended if you close the door and make the call to us, they will wait on the doorstep until you are happy to let them in.