Read our Coronavirus update. Keeping you safe, warm and connected at this challenging time.
The safety of our customers and colleagues is our number one priority. During this difficult time for the UK, we are doing all we can to ensure that all our customers, especially those in vulnerable situations, continue to receive the services they need.
Cadent was awarded Disability Confident status for a range of measures it is taking to recruit and retain employees with disabilities.
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We offer services to households and businesses
Innovation is about doing things differently to benefit our customers and improve our efficiency. By embracing innovation, we can find the most up-to-date tools and techniques to keep the gas flowing.
As the nights get colder and darker, the chance of severe weather increases. We're dedicated to keeping our customers safe and warm, whatever the weather.
If you’re thinking about digging near our pipes or equipment you must let us know before you start. This is so we can help you dig safely.
Connecting to our network
An independent gas transporter (IGT) or utility infrastructure provider (UIP) can submit a fast track request when the requirement of the site falls within the scope of the standard pressure matrix available in TSPNP14e appendices (please see supporting documents).
This process can also be used when the IGT or UIP has received a valid land enquiry response whereby reinforcement has not been identified.
The only exception to this process is that if the site contains a compressor, CHP or booster the full quotation request process must be followed.
Further information relating to these charges can be found in Briefing Note 19.2.
General conditions of contract for:
Sometimes when IGTs/UIPs want to connect to our network an easement may be required before work can begin.
FM138A Request FM140 GT UIP Quotation Variation Self Connection Notification Form FM144 SDN FM153a GT Fast Track Self Quotation Acceptance Form FM176 Request for Medium Pressure Tier Information TSPNP14e Design variation request form
Specification for the design of system extensions,connections and services to below 7 bar Cadent systems
Additional mains location guidance is provided in briefing note 11.
Lead time for submissions is D+5.
Calls will cost 7p per minute plus your providers connection charge.
For escalations please contact: Laura Cheshire or Jemima Mitchell.
If you have any enquiries relating to the validation and data capture of completion files please contact us.