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We offer services to households and businesses
COVID-19 - Keeping safe and well
We're dedicated to keeping our customers safe and warm, whatever the situation. Which is why we are putting in extra precautions to help keep you and our colleagues safe during this challenging time.
If you’re thinking about digging near our pipes or equipment you must let us know before you start. This is so we can help you dig safely.
Connecting to our network
An independent gas transporter (IGT) or utility infrastructure provider (UIP) can submit a fast track request when the requirement of the site falls within the scope of the standard pressure matrix available in TSPNP14e appendices (please see supporting documents).
This process can also be used when the IGT or UIP has received a valid land enquiry response whereby reinforcement has not been identified.
The only exception to this process is that if the site contains a compressor, CHP or booster the full quotation request process must be followed.
General conditions of contract for:
Sometimes when IGTs/UIPs want to connect to our network an easement may be required before work can begin.
FM140 GT UIP Quotation Variation Self Connection Notification Form
FM153a GT Fast Track Self Quotation Acceptance Form
FM176 Request for Medium Pressure Tier Information
Design variation request form
Specification for the design of system extensions,connections and services to below 7 bar Cadent systems
Additional mains location guidance is provided in briefing note 11.
Lead time for submissions is D+5.
Calls will cost 7p per minute plus your providers connection charge.
For escalations please contact: Laura Cheshire or Jemima Mitchell.
If you have any enquiries relating to the validation and data capture of completion files please contact us.