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    Help and support with managing your energy bills

    If you are struggling to manage your energy bills at home, there is help available from our charity partners and through online resources and tools, outlined below.

    Through Cadent and the Cadent Foundation we fund community partners to support our customers with energy saving advice and other measures, to stay safe, warm, and connected at home.

    Maximise income with budgeting tools and a benefits calculator

    We have an online Turn2Us benefit calculator, where you can find the means tested benefits you may be entitled to. It's free to use and the details you provide are kept anonymous.

    If you want to keep a track of your money the free  IE Hub budgetary tool  allows you to manage your household finances and budget effectively. It allows you to create a thorough and accurate budget and see what financial benefits you could be entitled to with their free benefit checker tool.

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    Centres for Warmth – local support hubs

    Our Centres for Warmth support people living in their local community with essential advice on home energy efficiency, carbon monoxide safety and income maximisation.

    Centres are available in the North West, West Midlands, East Midlands, East Anglia and North London areas.

    Click to find out more

    Help with the cost of living

    We partner with the Citizens Advice service to offer energy saving advice in 17 locations.

    You can also access help with the cost-of-living at your local Citizens Advice office.

    Click to find out more

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    Green reusable bags printed with the words ‘Stay Warm. Stay Well.’ and the Cadent Foundation logo

    Groundwork – energy saving advice and support at home

    Stay Warm, Stay Well is a Cadent Foundation and Groundwork project, offering free home visits from Green Doctors to support those struggling with their energy bills and give practical guidance on how to save money, including behaviour change tips, as well as referrals to other local support services, like debt advice and food banks.

    Click to find out more

    Energy efficiency tips

    One of the easiest ways to reduce energy costs is by making small, simple changes which can add up to real annual savings.

    Our top tips, recommended by our partners at Energy Saving Trust, take no time to put into action, so you can start cutting your energy costs today.

    Click to find out more

    Mould and condensation on a window

    Damp and mould advice

    Cold and damp conditions can lead to a build-up of mould which results in damage to your home and can cause serious health problems. Follow our tips to help prevent damp and mould in your home.

    Click to find out more

    Priority Services Register

    The Priority Services Register (PSR) is a free support service from utility companies which prioritises customers with access, communication, health or safety needs, such as those of pensionable age, with a disability or chronic illness, if your power, gas, or water goes off in an emergency – or because of planned works.

    Click to find out more

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