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    On the road to net zero - the role of biomethane

    A blog by Cadent's Tina Hawke

    Jan 2021

    On the road to net zero - the role of biomethane

    A blog by Cadent's Tina Hawke

    Jan 2021

    Storm Christoph: update from NW gas network  

    Battling atrocious weather to keep our customers on gas

    Jan 2021
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    COVID-19 - Keeping safe and well

    We're dedicated to keeping our customers safe and warm, whatever the situation. Which is why we are putting in extra precautions to help keep you and our colleagues safe during this challenging time.

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    If you’re thinking about digging near our pipes or equipment you must let us know before you start. This is so we can help you dig safely.

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    On the road to net zero - the role of biomethane

    A blog by Cadent's Tina Hawke

    Jan 2021

    On the road to net zero - the role of biomethane

    A blog by Cadent's Tina Hawke

    Jan 2021

    Storm Christoph: update from NW gas network  

    Battling atrocious weather to keep our customers on gas

    Jan 2021
  • Careers
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Useful documents, help and advice

Forms

Infill Enquiry Form
Consent form
Non Standard Application form
Accuracy Challenge Form

Guidance

Ducting specifications and guidance
New connections - Excavation guide
Alterations - Excavation guide
Disconnection application criteria
Easement Guidance
Third Party Rights Guidance
Easement - Frequently Asked Questions ​

Charges

Notification of change - Sufficiently Complex Jobs application criteria 
Connections pricing guide - January 2020
Connections charging methodology
Connections charging statement
Lane Rental Charges - May 2017

Notification of Change - Abortive Visits
 

Terms and Conditions

Connections Business Rules
New Supply Terms and Conditions
Alterations Terms and Conditions
Non standard Terms and Conditions
Disconnections Terms and Conditions

 

Archive 2019

Connections charging statement [October 2019]
Connections charging statement [September 2019]
Connections charging statement [May 2019]
 

Videos

Connections process for household customers

Connections process for business customers

Digging safely

 

 
Cadent Foundation

Committed to a better future

 

Over the next 5 years Cadent Foundation will be awarding £20+ million of grants to charities and community groups to support projects that make a positive and lasting difference.

Smell gas?

Call 0800 111 999*

What else should you do?

Suspect carbon monoxide?

Call 0800 111 999*

What else should you do?

English not your first language?

简体中文
Polski
ਪੰਜਾਬੀ
Türkçe
اردو
Soomaali
বাংলা

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* All calls are recorded and may be monitored. Please only call the national gas emergency number 0800 111 999 if you have a gas emergency: if you smell gas or you suspect you have a carbon monoxide issue. Please see this advice if your gas boiler is not working or if you are having any issues with any other appliances.

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