We recognise that Cadent has a significant part to play in providing a cleaner, greener, responsible and sustainable future.
Underground and out of sight, this piece of Liverpool’s history has helped bring energy to the city’s iconic waterfront for almost 170 years.
What else should you do?
We offer services to households and businesses
Innovation is about doing things differently to benefit our customers and improve our efficiency. By embracing innovation, we can find the most up-to-date tools and techniques to keep the gas flowing.
The Priority Services Register (PSR) helps energy companies like us look after customers who have extra communication, access or safety needs.
If you’re thinking about digging near our pipes or equipment you must let us know before you start. This is so we can help you dig safely.
Connecting to our network
Third Party organisations wishing to lay gas infrastructure and transfer ownership to Cadent, or lay infrastructure on behalf of Independent Gas Transporters to connect to Cadent's network, must register with us as a UIP.
To register with us, please complete this form and then email it to us.
Once you have been registered with us you can gain access to our portal by requesting it via email.
Once you are registered with us you may want to access the IGT & UIP portal. To request access, please email us.
Guidance on using the portal can be found below.
IGT-UIP Portal Quick Reference Guide
For further support and guidance as a newly registering or registered UIP, please download this booklet.
General Conditions of Contract for self lay systems ABOVE 2196000KWH
General Conditions of Contract for self lay systems BELOW 2196000KWH
General Conditions of Contract for Site Engineering Works for Connected Offtake Systems
If you have any enquiries relating to safe control of operations please contact us.
* All calls are recorded and may be monitored. Please only call the national gas emergency number 0800 111 999 if you have a gas emergency: if you smell gas or you suspect you have a carbon monoxide issue. If you have an issue with your gas boiler or any other gas appliance please see this advice.
Modern Slavery Statement