Hinckley-based Cadent gives locally unemployed people an opportunity to climb onto the careers ladder

working for us

■    Job opportunities for local people not in education, employment or training

■    Cadent runs three-week course

■    Candidates to get work experience and gain skills in Customer Service

Hinckley-based gas network Cadent is giving local unemployed people a leg-up on the jobs ladder.

The company is today (Monday 9 March) starting a free, three-week training programme, for those not in education, employment or training in Hinckley, Leicester and Nuneaton.

The programme, which is being run at Cadent’s Hinckley offices, will prepare people to work in a customer service environment. The scheme aims to employ successful candidates as emergency call-handers; dispatchers, who send engineers to gas emergencies; and for roles in data management.

The 15 candidates for the course were recruited via local job centres, training agencies and online employment websites and were assessed at selection days to check their suitability for the course.

Throughout the duration of the course the candidates will learn about dealing with customers and about job roles and career progression in Cadent, as well as wider skills to help them secure a job role, such as interview skills and CV writing.

At the end of the course all candidates will be guaranteed a job interview and they will have achieved qualifications in customer service and other skills.

New Talent Programme Manager Sam Middlemas, who has organised the programme, said: “This is the first time we have run a scheme like this. As a major local employer we want to do all we can to help local people find routes into work.

“Not only will the programme offer people the chance of a job with us but also people will leave the course with useful qualifications that will help them to get on the career ladder.”

The training programme is being delivered by Cadent in conjunction with Leicester-based training agency CT Skills.


Cadent is the UK’s largest gas distribution network with a 200-year legacy.  We are in a unique position to build on strong foundations whilst encouraging the curiosity to think differently and the courage to embrace change.  Day to day we continue to operate, maintain and innovate the UK’s largest gas network, transporting gas safely and protecting people in an emergency.   Our skilled engineers and specialists remain committed to the communities we serve, working day and night to ensure gas reaches 11 million homes from Cumbria to North London and the Welsh Borders to East Anglia, to keep your energy flowing. 

Future of Gas: Here at Cadent we support the Government’s plans to reach Net Zero by 2050. That means we’re backing the introduction of hydrogen as a low carbon alternative to natural gas for the future. We know people love the controllability of gas and, with our network already in place, it makes sense to switch to the lower carbon alternative offered by hydrogen, which we believe can keep homes and businesses warm for generations to come.

Cadent manages the national gas emergency service free phone line on behalf of the gas industry - 0800 111 999*

Cadent Gas Ltd is owned by a consortium of global investors.

*All calls are recorded and may be monitored.

Media contacts

Rebecca Wright


07899 983792