Warm Hubs and Centres for Warmth

Since 2021 we have been working in some of the most deprived communities in our networks, creating a space for people to come together.

As well as coming together the hubs also enable people to receive professional advice on how to reduce their energy bills and maxmise their income, learn about gas safety and gain a variety of new skills to help their money go further.

We also have Mobile Warm Hubs which we use to reach customers who typically live in very rural settings where social isolation, as well fuel poverty, are highly prevalent.  We piloted this scheme in Warwickshire, working with Warwickshire Rural Community, and are extending this scheme to our other networks. To date we have welcomed nearly 2,000 local residents.