Customer CentreOur dedicated community relations team are happy to help if you have any questions.
Email:
[email protected]
Call: 0800 068 7925
You can reach our team Monday to Friday between 9am and 5:30pm.
Our facility in Redbridge has been operational since 1981, supplying gas to Redbridge and the wider surrounding area.
As part of our ongoing commitment to maintain the gas supply, we need to carry out some works to our Redbridge site; these works will lengthen the life of this key asset and improve its security; this will enable us to continue to effectively meet peak gas demand across this area of London in the years to come. This programme of work has been developed by the Government’s Health and Safety Executive, the energy regulator Ofgem, and the Department of Energy Security and Net Zero.
As part of our ongoing commitment to maintain the gas supply, we need to carry out some works to lengthen the life of this key asset and improve its security.
The map provides a bird’s eye view of the existing site in Redbridge where we need to carry out the following maintenance and improvements:
In order to facilitate this work, we need to:
We will ensure all ecological surveys are complete prior to commencing work and we will replace every tree removed with five new trees. During construction, our team will use the latest technology to make our operations quieter for our neighbours and we will monitor noise levels throughout our activities. We are working alongside the Redbridge Neighbourhood Street Scene Team and a specialist consultant to ensure all work is undertaken safely.
Our footprint of our site will change due to the works we need to carry out.
.png)
We have been in discussions with affected allotment holders over the past few years to see how their leases for the allotment areas will change. We have made relevant agreements with affected allotment holders as applicable to their specific needs. At Redbridge Lane West allotment, nine allotment holders were affected by our plans but the remaining allotment holders will not have to change their allotment plots.
We have now completed all our engineering works at our Redbridge site, handing over the land owned by Redbridge Council, back to them. (The nine allotment areas) We will be off site by the end of next week (19/06/26).
We would like to thank the allotment holders at Redbridge and the local community surrounding this site, for their continued patience and understanding whilst we completed this important and essential project.
The project at Redbridge was one of the essential projects Cadent commited to upgrade and improve security to ensure we can effectively meet the peak gas demand across this area of London for many decades to come.
For the (3) allotment holders wishing to return to their original allotment areas, Vision will be in touch with you directly to discuss the allotment area. Once this has been agreed, Cadent will liaise with these allotment holders and we will assist them in returning to the agreed area. We have been working with Vision over the past month to arrange this smooth transition. Any questions please speak to your Vision representative.
Throughout the works we have tried to be a good neighbour and help the local community too. Throughout the years as part of this project we have laid a new water supply to the Wanstead Park Road allotments, supplied Sprout There! with a new polytunnel covering when it was damaged in strong winds, provided new toilets at Redbridge allotments, repaired and reinstalled water butts at the Redbridge allotments, parking spaces and a hard surface for deliveries too. Most recently the team helped Uniting Friends by transforming one of their community garden spaces.
Once again, a big thank you to the Redbridge Community.
Work on the project is progressing well. We have a slight change to our timeline, instead of finishing work by the end of April we will now be off site by the end of June. Please see below some key highlights for the next few months.
We will be in touch with the individual allotment holders who wished to return to an original allotment plot closer to the end of the project.
Thank you to all who were able to attend the information event in February.
Please see the summary of the event, including the updated timeline.
February-24-engagement-session_1
.JPG "Timeline-Feb-2024-(1).JPG")
Following our update in January regarding the Secretary of State approval, we want to update you on our construction timeline for the Redbridge Lane West Project.
We would like to invite you to a virtual engagement event on Tuesday 27th February from 5-6:30pm.
During this session we will present our update on the project and you will have the opportunity to ask questions in the same way as in the usual in-person sessions.
If you wish to join us, please email us on: [email protected] or call us on 0800 068 7925 to confirm attendance and to receive further information.
We look forward to speaking to you and answering any questions you may have about the project.
We have now received the consent from the Secretary of State to be able to start our maintenance project at our site in Redbridge, which includes nine allotment areas.
Redbridge London Borough Council received the consent from the Secretary of State in the new year and confirmed to Cadent that the approval had been received.
With the Secret of State consent, we are now able to fully plan our timetable of works. We aim to share the outline timetable in the next few months.
We will be holding a drop-in event on the Tuesday 28 November between 3 and 7pm at Wanstead Golf Club (Overton Drive, Wanstead, London E11 2LW).
This will provide an opportunity for all local residents to learn more about the project and ask questions about the project with the team.
Redbridge Council have submitted the application to the Secretary of State and we await the decision.
In the meantime we are preparing the construction programme and we will update you once the final programme has been decided.
