Customer CentrePhone: 0800 085 4478 (Monday – Friday from 8am to 8pm)
Email: [email protected]
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Working hours: Hours will vary due to engineering operations but will be within 7am to 7pm.
Cookham, Maidenhead
Sutton Road, Cookham, Maidenhead - upgrading the aging gas Pipes
Cadent is replacing 3.7km of gas pipes along the A4094, Sutton Road and Lower Cookham Road, Cookham, Maidenhead from 31 March to 21 November 2025. (34 weeks)
Our works start on Sutton Road near the junction with High Street along Sutton Road and Lower Cookham Road to the junction with Islet Road.
The project has been divided into twenty phases. Each phase will include a lane closure, within temporary traffic lights.
Some pavements will be closed with alternative routes in place for each phase as applicable.
Please see Phases tab for details of each of the phases.
Stuart Donaldson, Head of Investment Delivery explained, “Over the years, there have been multiple repairs on these gas mains, resulting in extensive traffic management measures each time. These frequent repairs have significantly disrupted the road, road users and the community.
“After significant discussions with the local council and highways authority, we have developed this project to replace the gas pipe.
“While this project will temporarily affect the area, it is designed to eliminate the need for recurrent repairs, thereby reducing traffic congestion and disruption.
“Ultimately, this proactive approach will enhance the reliability of our gas network and ensure that we can keep our customers safe and warm long into the future.”
Temporary traffic lights will be in place due to the single lane closure for our works, as we work along Sutton Road and Lower Cookham Road. To help with the traffic management over Cookham Bridge (Ferry Lane), temporary traffic lights will be in place during some phases, to assist with the flow of traffic across the bridge and in Cookham.
| Phase | Street Location |
|---|---|
| 1 | From opposite Cookham Classics to outside The Old Cottage Bus stop suspended Four-way lights. Plus two-way traffic lights over the Cookham Bridge (Ferry Lane) |
| 2 | From The Old Cottage to the junction of Mill Lane Four-way temporary traffic lights Plus two-way traffic lights over the Cookham Bridge (Ferry Lane) |
| 3 | From the junction of Mill Lane to outside 2 Orchard Gardens, including Black Butt Cottages Three-way temporary traffic lights Plus two-way traffic lights over the Cookham Bridge (Ferry Lane) |
| 4 | From outside 2 Orchard Gardens to the junction of Sutton Close to outside 8 Sutton Close, including Sutton Close Three-way temporary traffic lights |
| 5 | From the junction of Sutton Close to opposite Sutton Lodge, including Sutton Close Three-way temporary traffic lights |
| 6 | From opposite Sutton Lodge to outside Sutton Farmhouse Two-way temporary traffic lights |
| 7 | From outside Sutton Farmhouse to outside Cliveden View Two-way temporary traffic lights |
| 8 | From outside Cliveden View to outside Widbrook Cottage Two-way temporary traffic lights |
| 9 | From South of the river crossing to Sutton Road/Lower Cookham Road Two-way temporary traffic lights |
| 10 | From Sutton Road/Lower Cookham Road to the junction of Sheephouse Road Three-way temporary traffic lights |
| 11 | From the junction of Sheephouse Road to opposite 85 Lower Cookham Road Three- and four-way temporary traffic lights |
| 12 | From 85 Lower Cookham Road to the junction of Battlemead Close Four-way temporary traffic lights |
| 13 | All of Battlemead Close Three-way temporary traffic lights |
| 14 | From the junction of Battlemead Close to opposite 71 Lower Cookham Road Three-way temporary traffic lights - single file traffic |
| 15 | From opposite 71 Lower Cookham Road to the junction of Islet Road Two-way temporary traffic lights |
| 16 | From the junction of Mill Lane to the junction of Woodmoor End, including some of Woodmoor End Four-way temporary traffic lights Plus two-way traffic lights over the Cookham Bridge (Ferry Lane) |
| 17 | From the junction of Mill Lane along Mill Lane. Four-way temporary traffic lights Plus two-way traffic lights over the Cookham Bridge (Ferry Lane) |
| 18 | Mill Lane No traffic management |
| 19 | Mill Lane No traffic management |
| 20 | From opposite Cookham Classics to the junction of Odney Lane. Traffic management to be confirmed |
We’re upgrading the ageing gas pipes to tough, durable, long-lasting plastic pipes, which are expected to last over 80 years and will help reduce the likelihood of disruptive, unplanned work to repair ageing gas pipes in the future. Just as importantly, this work will ensure the network is safely carrying gas to heat your properties, provide hot water and cook your food.
If your property is on a road where we’re replacing the gas pipes, then we’ll need to turn off your gas supply for a short period of time on one or two days, starting from approximately 7.30-8.30am until approximately 8pm at night. We’ll send you a letter if this directly affects you to let you know when this will be.
If you haven’t got gas by 7:30pm, please call our customer care team on 0800 085 4478 and let them know.
If you’re registered on the Priority Service Register (PSR) or eligible to be registered, our team will offer alternative heating and cooking facilities.
To ensure traffic flows effectively, traffic lights will be manually controlled 7 days a week, from 7am-7pm.
We’ve notified the bus companies of our works and plans are in place for buses to follow the diversions and temporary bus stops will be arranged.
We’ll continuously review any congestion and manually change the lights accordingly to keep the traffic flowing.
We’re in contact with local schools to inform them of our works, so that school transport companies, parents and carers can plan extra time for their journeys.
Local primary schools will also be offered a free, fun and engaging lesson on Carbon Monoxide awareness if they haven’t already taken part.
This is a common question we encounter; we’ve contacted the refuse companies to advise them of our work and we’ll work closely with them to ensure collections take place as normal on the dedicated day each week.
Our onsite team will be working variable hours between 7am – 7pm, six to seven days a week. This will vary due to engineering activities and activities for the week.
There may be times when the team isn’t visible on site during the allotted hours. Although it may appear that no one is working at the site itself, they’ll be working in surrounding roads to insert pipes, make connections and to carry out testing, as well as allow for concrete curing. It is only once we are satisfied that the new pipe is safely supplying gas to customers that we can fill in the holes and tidy up.
Once the work is complete, we’ll fill in the holes and resurface the area we’ve dug up, to nationally approved highways standards. We match the colour and texture to the existing surfaces as closely as we can, but new surfaces will take time to weather.
There may be times when holes have not been filled back in. This is due to sound operational reasons. For example, the nature of our work means it’s often necessary for a hole to remain open to provide access to gas pipes in connection with gas pipes in other roads that we’re working in.
We have a commitment to fill holes and return the paths and driveways on your property back to normal within five working days of your gas going back on. If you have a path or driveway made of specialist or hard-to-source materials, such as printed concrete, this may take slightly longer.
Further information on this project can be found on this webpage.
If you have any specific questions, you can call our customer care centre on 0800 085 4478. We’re open from 8am to 8pm Monday to Friday. You can also email us any time at [email protected].
If your business is showing a clear loss of gross profit, please visit our website to check the qualifying criteria and how to contact us. Small Business Claim
We are holding a meeting for residents and businesses to come and talk to us about this project on Tuesday 25th March 2025 details below.
Date: Tuesday 25th March 2025
Time: Between 9:30am and 12:30pm
Where: Parish Centre, Churchgate, Cookham, Berks., SL6 9SP
N.B. Presentations will take place at 10:00am and 11:00am followed by an opportunity to find out the answers to your questions.
