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    Making printed information accessible

    It is important that all our customers are aware and understand vital gas safety information. To ensure our content is accessible for everyone, our website features Recite Me - allowing you to play the text aloud, remove or change the visuals on screen and translate to the text into another language.

    Our printed information can also be provided in an alternative format and language. If you have received a document that you need changing, contact us on 0800 389 8000 or [email protected].

    Do you know someone who struggles to read written information? We have partnered with Books Beyond Words to create ‘Getting help with gas’, a word-free picture book that covers important topics like carbon monoxide poisoning and scam awareness.

    Click here to download the book for free.

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