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COVID-19 - Keeping safe and well
We're dedicated to keeping our customers safe and warm, whatever the situation. Which is why we are putting in extra precautions to help keep you and our colleagues safe during this challenging time.
If you’re thinking about digging near our pipes or equipment you must let us know before you start. This is so we can help you dig safely.
To lay gas infrastructure and transfer ownership to Cadent, or lay infrastructure on behalf of an IGT, you must register with us first.
Submit your request online via the IGT and UIP web portal, or manually via email. An administration charge applies to Fast Tracks and Quotations.
We will process your request in line with our policies and procedures. Based on your request, we will provide the details you need to progress your work.
Once you have received design approval, you can plan in your works.
Once you have received clearance, you can complete your works. We may visit site to audit the works and ensure they are carried out safely and responsibly.
Send us your completion file no later than 14 days after completing the works.
Once we have validated your completion file, we will issue an asset adoption letter to confirm the project is complete.
Commercial arrangements 4 steps
Technical & build; 4 steps
Find out whether there is sufficient capacity in the gas network where you intend to produce biomethane.
Customer Enquiry Form v3
The biomethane connection process described in more detail\
We want to hear from you and work with you.
We want to make sure you can easily start injecting your gas into our network.
or call 07816 145 5≈73