Heysham - Statement

in your area

We have supported the emergency response to an incident in Heysham on Sunday (16 March). As we prepare to leave site, this is a statement from Jenny Moten, Director of Cadent’s North West Network:
“The thoughts of everyone at Cadent are with those affected by the incident in Mallowdale Avenue, Heysham, on Sunday morning.
“Since the incident, our engineers have been on site working with the emergency services and supporting customers in the area.
“Following a thorough investigation, we can confirm that the gas mains and service pipes in the area are sound and did not contribute to or cause the explosion at Heysham. The matter now lies with the police and the Health and Safety Executive for further investigation.
“I would also like to remind people that if you ever smell gas, inside the home or outside, call the National Gas Emergency service on 0800 111 999* immediately, day or night. Our team is available 24/7, 365 days-a-year to respond to emergencies quickly.”



Cadent is the UK’s largest gas distribution network with a 200-year legacy.  We are in a unique position to build on strong foundations whilst encouraging the curiosity to think differently and the courage to embrace change.  Day to day we continue to operate, maintain and innovate the UK’s largest gas network, transporting gas safely and protecting people in an emergency.   Our skilled engineers and specialists remain committed to the communities we serve, working day and night to ensure gas reaches 11 million homes from Cumbria to North London and the Welsh Borders to East Anglia, to keep your energy flowing. 

Future of Gas: Here at Cadent we support the Government’s plans to reach Net Zero by 2050. That means we’re backing the introduction of hydrogen as a low carbon alternative to natural gas for the future. We know people love the controllability of gas and, with our network already in place, it makes sense to switch to the lower carbon alternative offered by hydrogen, which we believe can keep homes and businesses warm for generations to come.

Cadent manages the national gas emergency service free phone line on behalf of the gas industry - 0800 111 999*

Cadent Gas Ltd is owned by a consortium of global investors.

*All calls are recorded and may be monitored.

Media contacts

Rebecca Wright


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Kevin Hegarty


07970 694897