We’re absolutely over the moon that our website has received official ‘AA’ status in recognition of its improved accessibility for people living with disabilities.
With over one million page views every year, cadentgas.com is a hugely important way for us to interact with our customers, in particular to help keep them safe in their homes.
Knowing too that up to a fifth of the UK population lives with a disability, we asked the team at the Digital Accessibility Centre
to test it and highlight ways we could make it better. They’ve previously done the same for the likes of gov.uk, BT, Virgin Media, Channel 4 and Lloyds Bank.
Now, after acting on that feedback, we can confirm our website has been accredited by DAC and recognised to meet level AA of the Web Content Accessibility Guidelines (WCAG 2.1)
Improving the web experience for our customers
Leading this work, Lindsey Sheil, digital and website specialist at Cadent, said:
“In an ever-growing and ever-changing digital world, the importance of web accessibility can often be overlooked, so that’s why we decided to look into this further in an effort to improve the web experience for many of our customers.
“Over the last couple of months, we have been working alongside the Digital Accessibility Centre to improve the Cadent digital experience for people with disabilities.
“The website underwent extensive testing by users with various access requirements, such as people who are blind, who have dyslexia, low vision and limited mobility.
“This flagged a number of accessibility and usability issues.
What we've modified on our website
“So, we built an improvement plan and have now completed an extensive amount of website modifications.
"This included improving keyboard commands for users who typically use a keyboard for navigation, ensuring content can be successfully viewed when the page is magnified and ensuring moving content can be controlled to stop or pause before it changes, to name just a few.
“I’m so proud to be able to say that we have now officially received accessibility accreditation and are now recognised to meet level AA of the Web Content Accessibility Guidelines (WCAG 2.1).
“But our journey continues – we are committed to maintaining and improving our website to make it accessible for everyone.”