We are continuing to get properties back on gas in Stannington to Malin Bridge, Hillsborough

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Today, (12/12/2022) has been a successful day restoring gas supplies to more and more properties affected by the burst water main that flooded the gas network over a week ago.
By this evening the majority of properties in Stannington should be back on gas unless we have not been able to access their property.
In Malin Bridge we have restored about half of the properties, but we are still pumping water out of the network. However, we expect to be in the same situation tomorrow evening and that everyone in Malin Bridge will be back on gas, unless we have not been able to gain access to the property to do the necessary safety checks and ensure there is no water in the gas meter and appliances.
A customer vehicle has been set up in the Malin Bridge ‘Park and Ride’ to answer questions for the residents of Malin Bridge. It will be open today and tomorrow from 8am-8pm.
We will continue to be on site over the next few days, to revisit properties where we haven’t been able to gain access. We will keep on visiting and finally we will leave a card asking customers to call us when they are home.
To ensure customers have their issues dealt with quickly, we will be in the area until the end of the week to deal with any properties that go off gas again, to pump out water from the service pipes or appliances and restore the roads to normal and fill in the excavations around the area.
Kate Jones, incident controller said, “A huge thank you to all customers affected.  You have been through a very challenging and cold incident. You have put on a brave face, but we know it has been hard. By the end of tomorrow evening, we are aiming for everyone to be back on gas.”


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