Two emergency gas engineers turned knights in shining armour when an elderly couple’s car broke down in the middle of Sutton Coldfield’s busy Clifton Road.

Rakim Asif, of Great Barr, and Habib Rehman, of Erdington, both First Call Operatives for gas distributor Cadent, dashed to the aid of the couple, who were on their way back from a shopping trip to buy essentials.

Rakim and Habib had just finished investigating a gas escape when they spotted the distressed couple shouting for help. After taking appropriate precautions in light of the coronavirus, Rakim and Habib pushed the car safely to the side of the road.

Following a quick inspection of the vehicle, Habib identified it had a flat battery and phoned the RAC for the couple. The duo waited with the couple while the breakdown engineer arrived and offered them a hot drink and a seat in their van.

Habib said: “We were happy to help. Breaking down in the middle of a busy road is bad enough at any time but it’s even more stressful at the moment, especially if you’re older or vulnerable. We just wanted to make sure they got home safely.”

Rakim and Habib are just two of Cadent’s force of emergency engineers, continuing to work in the community to keep West Midlands residents safe. Frontline engineers like Rakim and Habib deal with gas escapes and deadly carbon monoxide leaks.

However, Cadent engineers are taking additional precautions to keep customers and themselves safe, especially if they have to go into people’s homes. For more information visit Cadent’s website at https://cadentgas.com/coronavirus.