Cadent's response to ofgem's announcement to investigate our records

A Cadent spokesman said:

“Between January and February 2018 Cadent identified that just some of our records regarding high-rise buildings - building of six storeys and above - were not contained on our digitised records and were therefore not part of our regular 10 yearly rolling survey programme.  
As a consequence we informed Ofgem at the earliest opportunity in early February and have continued regular progress briefings to date.
Alongside this we immediately implemented a survey recovery programme to resolve the issue as quickly and effectively as possible.  This programme of work will be substantially completed in July 2018.
Cadent will fully co-operate with Ofgem’s investigation, but at this stage it is not appropriate to comment further.”


Cadent is the UK’s largest gas distribution network with a 200-year legacy.  We are in a unique position to build on strong foundations whilst encouraging the curiosity to think differently and the courage to embrace change.  Day to day we continue to operate, maintain and innovate the UK’s largest gas network, transporting gas safely and protecting people in an emergency.   Our skilled engineers and specialists remain committed to the communities we serve, working day and night to ensure gas reaches 11 million homes from Cumbria to North London and the Welsh Borders to East Anglia, to keep your energy flowing. 

Future of Gas: Here at Cadent we support the Government’s plans to reach Net Zero by 2050. That means we’re backing the introduction of hydrogen as a low carbon alternative to natural gas for the future. We know people love the controllability of gas and, with our network already in place, it makes sense to switch to the lower carbon alternative offered by hydrogen, which we believe can keep homes and businesses warm for generations to come.

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Stephanie van Rosse

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