The plan was developed in consultation with our customers, stakeholders and industry with over 1 million interactions with our customers and stakeholders.
Cadent was awarded Disability Confident status for a range of measures it is taking to recruit and retain employees with disabilities.
What else should you do?
We offer services to households and businesses
Innovation is about doing things differently to benefit our customers and improve our efficiency. By embracing innovation, we can find the most up-to-date tools and techniques to keep the gas flowing.
As the nights get colder and darker, the chance of severe weather increases. We're dedicated to keeping our customers safe and warm, whatever the weather.
If you’re thinking about digging near our pipes or equipment you must let us know before you start. This is so we can help you dig safely.
We bring gas to 11 million homes and businesses throughout the North West, West Midlands, East of England and North London. We're committed to keeping you safe and warm.
Our Business Plan was developed in consultation with our customers, stakeholders and industry with over 1 million interactions with our customers and stakeholders, 20 thousand customer engagements through and more than100 engagement events.
If you’re thinking about digging near our pipes or equipment, get in touch before you start so we can help you dig safely.
What else should you do?
We are the UK’s largest gas distribution network. We manage a network of more than 80,000 miles of pipes, most of them underground – which transport gas to 11 million customers across the UK.
If you need gas connecting to your home, we can connect you to our gas network.
If you don't need gas at your home anymore, we can disconnect the gas supply.
If you are renovating or extending a property you may need to change the position of the meter and gas pipes.
Innovation is about doing something differently to benefit our customers and improve efficiency. With 82,000 miles of pipeline, delivering gas to around 11 million customers, innovation helps us find the most up to date tools and techniques to keep the gas flowing.
'Memory diary' scheme celebrates its third year in Derbyshire.
* All calls are recorded and may be monitored. Please only call the national gas emergency number 0800 111 999 if you have a gas emergency: if you smell gas or you suspect you have a carbon monoxide issue. Please see this advice if your gas boiler is not working or if you are having any issues with any other appliances.
Modern Slavery Statement