New connections

This service provides a gas connection to existing and new build properties.

If you don’t already have gas and need a new connection, or you want to reconnect your property, apply online for a quote.


Current waiting time for a gas connection is 6-8 weeks from the date we receive a payment and acceptance. We will always try to offer the earliest date available, if traffic management or other restrictions apply in your area this may increase waiting times.

Information you will need

Information you'll need

  1. Full address of the property where the work is needed.
  2. Property owner's full name and telephone number.
  3. Whether there’s any private land (example: garden or driveway) between the property and the nearest footpath or road.
  4. Where the gas meter will be positioned at the property.
  5. Distance in metres from the gas meter to the property boundary.

Get a guide price

Free or discounted

Our services


If you don’t need gas at a property anymore, we can disconnect the gas supply. You may need this service when you are:

  • demolishing/renovating a property, or
  • changing from gas to a different fuel source.


If you are renovating or extending a property you may need to change the position of your meter and gas pipes.

Meter box parts and repairs

Replacement of domestic meter box parts such as:

  • keys
  • door hinges

We also supply full meter boxes and also repair them.

Guides & Forms for New Connections