Boiler not working?

Please only call the national gas emergency number 0800 111 999 if you have a gas emergency. If you smell gas or you suspect you have a carbon monoxide issue.

If you have an issue with your gas boiler or any other gas appliance please call a Gas Safe registered engineer or your gas supplier. The gas emergency number will not be able to assist with your boiler issues.

Some helpful numbers to call if you are experiencing issues with your gas appliances:

For a Gas safe registered engineer in your area call 0800 408 5500 or find an engineer.

If you have home care cover with your gas supplier please contact them directly.

  • British Gas: 0800 294 9650
  • Eon: 0345 303 3040
  • NPower: 0800 0733000

For electricity issues dial 105.

Gas safe register

When you're looking for a gas engineer, checking if they're on the Gas Safe Register is the surest route to safety for you and your family. It's the only list of engineers qualified to work legally on gas appliances.