Priority Services Register
The Priority Services Register (PSR) is a free service offered throughout the energy industry available to domestic customers across England, Wales and Scotland.
Energy suppliers and network operators with customer’s consent keep and share PSR information securely across the energy industry to ensure that those registered can receive additional services tailored to support their communication, access and safety needs.
Building on work completed by our Customer Safeguarding Manager and industry Chair, Jo Giles is ensuring that there is consistency when supporting customers in vulnerable situations. Through a collaborative approach we're making it quicker and easier for customers to sign up to the PSR.
Key points across the gas and electric industries:
4,262 people were registered on the PSR in 2017/18.
With your help we can ensure everyone who should be on it, is.
Cadent Gas Ltd © 2019