8 steps to get connected
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Our lead times may increase from 6-8 weeks in different areas due to the Christmas embargos. We are very sorry for these inconveniences.
This service provides a gas connection to existing and new build properties.
If you don’t already have gas and need a new connection, or you want to reconnect your property, apply online for a quote.
The current waiting time for a gas connection is approximately 6 to 8 weeks from the date we receive payment and acceptance. We will always try to offer the earliest available date. If traffic management or other restrictions apply in your area this may increase waiting times.
The quickest and easiest way to apply for a quote is online. Alternatively, call us on
Free or discounted gas connections
If you don't have a gas connection you may be eligible for a free or discounted connection. If you live within a specific area (which you can check on the next page using our postcode checker), or your personal circumstances meet our criteria, read on find out more about this scheme. To date we have connected more than 35,000 homes under this scheme.
If you don’t need gas at a property anymore, we can disconnect the gas supply. You may need this service when you are:
If you are renovating or extending a property you may need to change the position of your meter and gas pipes.
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