Connections service unavailable

We will have an outage of systems and this website will be down from 6pm Wednesday 18th October 2017 until 8am Tuesday 24th October 2017. For urgent queries please call the contact centre who will be able to assist on 08000745788.

Meter box parts and repairs

We are currently reviewing our meter box parts and repair process. We would advise you to speak to a local builders merchants for the time being.

Meter box parts and repairs, information you will need

Information you’ll need

  • Full address of the property where the meter box or meter box parts are needed.
  • Property owner's full name and telephone number.

Get a guide price

Free or discounted Gas connections

Our services

New connections

This service provides a gas connection to existing and new build properties


If you are renovating or extending a property you may need to change the position of your meter and gas pipes.​


If you don’t need gas at a property anymore, we can disconnect the gas supply. You may need this service when you are:

  • demolishing/renovating a property, or
  • changing from gas to a different fuel source