8 steps to get the work done
There are eight simple steps to get the work done whether you are applying for a new connection, an alteration or a disconnection.
These steps can be done online or alternatively you can call us on 0800 0745 788.
The current waiting time for a gas connection is approximately 6 – 8 weeks from the date we receive payment and acceptance. We will always try to offer the earliest plan date available. If traffic management or other restrictions apply in your area this may increase waiting times.